Privacy Policy

We are based in Singapore and follow the Personal Data Protection Act 2012 (PDPA). This policy explains, in plain language, how we handle personal data.

What We Collect

• Details you send us, such as your name or email address
• Messages or files you share when you ask for help or a quote
• Basic site logs that help us keep the service secure and reliable

How We Use It

• To reply to your questions and work requests
• To plan and deliver our services in Singapore
• To secure and improve our website

How We Store It

We keep personal data in Singapore or trusted cloud services with strong safeguards. Only our small trusted team can access it, and only when needed.

How Long We Keep It

We keep data only for as long as we have a clear business or legal reason. When we no longer need it, we delete it safely.

Your Rights

You may ask us to view, update, or remove your personal data. Send your request to root@vcraft.sg and we will respond within a reasonable time.

Last updated: May 2024.